Sentrim Castle Royal Hotel, Mombasa ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Moi Avenue, Mombasa, Kenya

Sentrim Castle Royal Hotel is a historical establishment located in Mombasa, boasting over 100 years of service. Positioned in the Central Business District, it offers convenient access to major attractions like Fort Jesus and Old Town. The hotel features a striking coral façade and is close to various dining, shopping, and entertainment options. Its blend of modern amenities and rich history makes it appealing to both business and leisure travelers.

Location

Strategically situated along Moi Avenue, the hotel is within walking distance of significant landmarks and attractions. Fort Jesus and Mombasa's vibrant Old Town are both just a short drive away. Public transportation options are readily available, and Moi International Airport is approximately 25 minutes away, making travel convenient for guests.

Rooms

The hotel comprises 68 well-appointed rooms spread across four floors. All accommodations feature modern luxuries such as air conditioning, premium bedding, and 24-hour room service. Each room includes amenities like a mini fridge, cable TV, and Wi-Fi, catering to both relaxation and productivity. Guests can also enjoy scenic views of Mombasa from their rooms.

Eat & Drink

Sentrim Castle Royal Hotel hosts a multi-cuisine restaurant where meals can be enjoyed on a beautifully laid terrace. The bar and coffee shop provide additional options for relaxation and socializing. The hotel's dining venues cater to diverse culinary preferences and are designed to enhance the overall guest experience.

Leisure & Business

The hotel features modern conference facilities with six well-equipped halls accommodating up to 200 delegates. High-speed internet, projectors, and sound systems support various business needs. For leisure, guests can partake in water sports and explore local attractions, including beaches and historic sites in proximity to the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

7 m²

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Standard Double Room

Max:

2 persons

7 m²

Bed options:

1 Double bed

City view

Shower

Balcony

room details

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Standard Triple Room

Max:

3 persons

8 m²

Bed options:

3 Single beds

City view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Mombasa 1.5 km

Airports

Moi (MBA) 24.9 km

Vipingo Estate (vpg) 31.7 km

Train

Mombasa Train Station 1.1 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

During my stay, I was absolutely delighted with the dining options available at Sentrim Castle Royal Hotel. The culinary experience was astounding, especially the Swahili dishes prepared by Chef Nuru. The tuna with garlic sauce and lemon was a highlight that I still can't stop thinking about. The attentive service made each meal a joy.

Tom2024. United States, 2024-03-15Read full review on

Comfortable and Spacious

The room I stayed in was incredibly spacious and decorated beautifully, making my stay feel luxurious. I loved how the housekeeping staff maintained everything to high international standards. It was comforting to find fresh towels, bottled water, and a well-functioning safe in my room, adding to the overall positive experience.

Paul2024. Canada, 2024-04-20Read full review on

Excellent Meeting Facilities

I utilized the business facilities available, and I was impressed by how well-organized and adaptable they were for my conference needs. The space was comfortable and equipped with all necessary technology, ensuring a smooth and productive event. It truly facilitated a great experience for everyone involved.

Joe2024. United Kingdom, 2024-05-05Read full review on

Great Business Services

The business services provided at Sentrim Castle Royal are really good. I had the convenience of swift bookings and the flexibility to adapt arrangements even at short notice. This kind of service allows for a stress-free experience for business travelers, and I really appreciated it during my stay.

Peter2024. Australia, 2024-06-10Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area
Packed lunches

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Rooftop pool
Beach access
Sun loungers

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Moi Avenue, Mombasa, Kenya

Map view

Moi Avenue, Mombasa, Kenya

City landmarks

Museum

Fort Jesus

4.9 km

Church

Mombasa Memorial Cathedral

690 m

Haile Selassie Avenue Box 81117

Shree Cutch Satsang Swaminarayan Temple

640 m

Mageso chember

Lunatic Line

1.2 km

Shopping Area

City Mall

700 m

Mombasa Island

1.1 km

Malindi - Garissa Rd

Tana River Primate Reserve

3.6 km

Crystal Estate Properties

700 m

Baps Shri Swaminarayan Mandir

700 m

Mosque

Mandhry Mosque

1.1 km

Mombasa

Swahili Cultural Centre

1.1 km

Mombasa Harbour

1.4 km

Public Building

State House

1.4 km

Bridge

Nyali Bridge

2.2 km

Mama Ngina Dr

Mombasa Waterfront

1.9 km

Casino

Golden Key Casino

1.9 km

Buxton Round About

Buxton Junction City Clock

2.1 km

Umoja Estate Block 9 Nyali Rd

Cinemax Casino

2.3 km

Near Ndia Kuu Road

Old Town

4.6 km

Near Old Kilindini Road

Leven House

4.4 km

Langoni Road near Digo Road

Shree Parshva Vallabh Jain Temple

4.3 km

Burhani Gardens

4.9 km

Mwembe Aboud Road

Lord Shiva Temple

4.6 km

Makadara Grounds

4.8 km

Next to Likoni Ferry

Florida Nightclub and Casino

6.5 km

Near Rama Apartments

Light House

6.6 km

Nearby

Moi avenue

Mombasa Tusks

310 m

Garden

Uhuru Garden

580 m

Opposite Uhuru Gardens

Pembe Za Ndovu

450 m

Moi Ave

Senator Casino Mombasa

40 m

Restaurants

Kenchic

370 m

Moi Avenue

Kilifi Club

3.6 km

Of Bofa Road Kalifi

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Revamped features

Modern and clean rooms

Dining variety

Pricey room rates

7.8/10

Very good

Rooms

7.2

Location

8.6

Service

8.2

Dining

6.4

Gerald

United States, January 2025

7.8/10

I had a wonderful experience at this hotel, where courtesy and service were clearly prioritized. The revamped layout and attentive staff made my business stay enjoyable, especially with the spacious rooms. However, I did encounter some issues with decorum and slow service at times, particularly in the dining area. Overall, it’s great value for money given its location and amenities.

Rooms

8.0

The rooms were spacious and modern, with a clean feel to them. However, the annoying sound from the lights was a small downside.

Service

7.0

While the staff was mostly courteous and helpful, there were moments of slow service that could be improved.

Location

9.0

The hotel is conveniently located in the heart of Mombasa, making it easy to access nearby attractions.

Dining

6.0

Dining options were quite limited, and while some meals were tasty, others did not meet my expectations. The long wait times for food was also disappointing.

Facilities

8.0

The general facilities felt modern and accommodating, enhancing the overall experience of the stay.

Joe

United States, January 2025

9.4/10

I had an excellent experience at this hotel. The revamped features made a noticeable difference in comfort and atmosphere, creating a very positive vibe all around. Both the room and service were superb, making my stay enjoyable. The dining experience was delightful with a variety of tasty options, but it could be improved with even more choices. Overall, it’s a fantastic place to stay, especially for business trips.

Rooms

10.0

The rooms were superb, with modern furniture and a spacious balcony that offered a nice view.

Service

10.0

The service was exceptional, especially from the reception staff who were warm and welcoming.

Location

9.0

The location is ideal, close to business spots and easy to access local attractions.

Dining

8.0

Dining was delightful, especially breakfast, which featured yummy options but could benefit from more variety.

Facilities

10.0

Facilities were top-notch, including a well-equipped conference area that added to the overall experience.

Revamped features

Dining variety

Don

United States, December 2024

7.6/10

The conference facilities at this hotel are top-notch with comfortable seating and efficient service. The buffet offered a great variety and was notably quick. However, the bathroom facilities really let my experience down, as they felt outdated and unhygienic, which was quite disappointing. Despite the good aspects, the lack of air conditioning in the lobby and the general condition of the bathrooms deterred me from wanting to return.

Rooms

5.0

I wasn’t impressed with the bathrooms; they were old and had damaged pipe fittings, which affected my overall stay.

Service

8.0

The service was quite good overall, especially during the conference and meal times.

Location

9.0

The hotel is conveniently located in the heart of the city, making it easy to access various restaurants and shops.

Dining

7.0

The buffet was one of the highlights, offering generous portions, although more vegetarian options would have been appreciated.

Facilities

9.0

The conference facilities were impressive and well-organized, which enhanced the experience significantly.

Roger

United States, October 2024

6.4/10

During my three-day business stay, I found the hotel to have a mix of good and challenging aspects. The staff, especially the reception and waiters, were friendly and accommodating. However, the service was slow, and the room had some maintenance issues that detracted from my overall experience. While my room was clean, a few details like pillow arrangements and bathroom cleanliness could have been better. With limited dining options and some issues with room service, I would say there's room for improvement in the overall operation of the hotel.

Rooms

6.0

The room was clean and spacious, but I experienced some annoying maintenance issues like noisy lights. Additionally, the arrangement of pillows was not as expected upon return.

Service

7.0

The staff was very friendly, especially in the reception area, but the service was quite slow, which was disappointing.

Location

8.0

The hotel is situated conveniently for business, making it easy to access the central business district. However, it does feel a bit cluttered in some areas.

Dining

5.0

Dining options were quite limited and the food quality was disappointing. The chicken wings and fries I ordered were not fresh, although the passion juice was excellent.

Facilities

6.0

The hotel had basic facilities but could use some upgrades to enhance the overall experience.

United States, October 2024

8.0/10

My stay was highlighted by some exceptional service and a few noticeable drawbacks. The staff went out of their way to meet my needs, showcasing great hospitality. However, the dining experience had its ups and downs with some slow service and limited menu options. The hotel's recent renovations made a significant positive impact, but minor issues with room maintenance and cleanliness need addressing.

Rooms

7.0

While the room was spacious and well-maintained, I did notice an unpleasant odor that resembled mold. It felt a bit humid, which was disappointing.

Service

9.0

The service was definitely a standout, with the staff being friendly and attentive. They were eager to help and ensured a pleasant experience during my stay.

Location

8.0

The location offered convenience for business-related activities, being in the central business district, though it wasn't near the beach.

Dining

6.0

Dining options were limited, and my experience with room service was slower than expected. The quality of the food varied, but I did enjoy the freshness of some menu items.

Facilities

8.0

The hotel's facilities have been nicely revamped, with modern furnishings that improved the overall atmosphere significantly.